USE CASE · SUPPORT & SALES

International phone numbers for support and sales teams

Local presence in 18 countries from a single contract. Give your customers a number they recognize. Give your team a single platform.

Start in sandbox
18
Countries
1
Contract
Minutes
To provision
99.97%
Uptime

In production at

Uber logoMastercard logoGrab logoSiemens logoKBC logoBelfius logoPEXX logo
The problem

Why international support is still a mess

Every customer-facing team wants local phone numbers in their key markets. Customers answer local numbers. They ignore international ones. Marketing knows this. Sales knows this. Support knows this.

But getting local numbers usually means signing up with a different provider per country, dealing with KYC paperwork for each, and stitching the numbers into your existing telephony stack. By the time the third number is provisioned, the project is dead.

You need international numbers without the international procurement.

Solution

How Firsty solves it

Local numbers in 18 countries

Provisioned in minutes, not weeks.

One contract, one invoice

All numbers on one bill.

API or dashboard

Provision programmatically or via the UI.

SIP, native VoIP, or forwarding

Pick how you want calls delivered.

Capabilities

Technical capabilities

  • DID number provisioning
  • SIP trunking
  • Call forwarding
  • Programmable voice
  • Number portability where supported
  • Call recording where compliant
  • IVR routing
  • Real-time CDRs
Comparison

Firsty vs Twilio for phone numbers

FirstyTwilioRegional providers
Local numbers in 18 countriesper provider
Single contract-(per country)
Self-serve provisioningvaries
Bundled with eSIM and SMSpartial-
Minutes to provisiondays to weeks
How it works

From sandbox to production

  1. 01

    Sign up for sandbox

    No card required.

  2. 02

    Pick countries

    Browse available number types.

  3. 03

    Provision a test number

    Forward it or terminate it on SIP.

  4. 04

    Scale up

    Same API in production.

FAQ

Frequently asked questions

Related use cases

Keep exploring

Give every market a local number.

One contract, one API, eighteen countries.

Start in sandbox